Track your order

Your tracking link is in the shipping confirmation email, sent the moment the parcel leaves the warehouse. It is not in the order confirmation email, which arrives immediately after you pay.

If the tracking has not moved

Tracking often sits quiet for the first few days while the parcel is in transit between carriers. That is normal and it is not a lost order. If it has not moved after eight days, email us and we will chase it.

If you cannot find the email

Check spam first, then email us with the name and address you ordered under and we will send the link again.